Help is available if pain is making work difficult.

Whether you're struggling to get through your working day or you've already had to take time off, support is available.


The Hive Health is proud to provide chiropractic and osteopathic care through the Welsh Government's In Work Support Service (IWSS).


If you're eligible, your assessment and treatment are fully funded, with the aim of helping you stay in or return to work.

Am I eligible?

You may be eligible if you:

✔ Are self-employed, or work for a small or medium-sized business in Wales.

✔ Have aches, pains or an injury affecting your ability to work.

✔ Are currently in work, off sick, or at risk of needing time off because of a musculoskeletal condition.

(The IWSS team will confirm whether you're eligible before referring you to us.)

What Happens Next?

There's no need to contact The Hive Health directly to access the service. The first step is to contact the IWSS team, who will guide you through the referral process.


1. Contact the In Work Support Service (IWSS)
The first step is to contact the In Work Support Service (IWSS). They'll discuss your situation, confirm whether you're eligible and explain the referral process.


2. Referral to The Hive Health
If The Hive Health is selected as your treatment provider, the IWSS team will send your referral directly to us.


3. We'll contact you
Once we receive your referral, we'll get in touch to arrange your first appointment.


4. Your first appointment
We'll take the time to understand your symptoms, carry out a thorough assessment and explain our findings. If appropriate, treatment may begin at your first visit.


5. Ongoing treatment
If appropriate, your clinician may recommend up to five fully funded follow-up appointments as part of the IWSS programme.

  • Who is eligible for the In Work Support Service (IWSS)?

    The service is primarily for people who are self-employed or who work for a small to medium-sized business (under 250 employees) and have limited access to occupational health support.


    In some circumstances, people working in larger organisations or the public sector may also be eligible. If you're unsure, we'd encourage you to get in touch or check with the IWSS team.

  • Do I need a GP referral?

    No. A GP referral isn't needed to access the In Work Support Service (IWSS).

  • Do I have to pay for appointments?

    No. If you're accepted onto the In Work Support Service (IWSS), your appointments are fully funded. There is no cost to you and you won't need to pay upfront or claim the cost back.

  • How many appointments are included?

    The In Work Support Service (IWSS) includes up to six fully funded appointments.